Notino is dedicated to enhancing the experience and satisfaction of its customers.

Founded in the Czech Republic in 2004, Notino has become an influential leader in cosmetics and e-commerce. Present in 28 European countries, it offers its products online and in 26 physical stores. With a portfolio of over 66,000 products from 1,400 brands, Notino has won over 20 million customers.

Targets

01

Improving the unboxing

experience for customers

02

Securing and protecting

fragile products

03

Reducing cardboard volume

and the use of cushioning materials

Why SAVOYE

  • After thorough market analysis, SAVOYE’s solutions proved to be the most relevant
  • Local representation of SAVOYE by ATES in Slovakia and the Czech Republic

Results

Increase in customer satisfaction

Reduction in cardboard consumption

Fast and reliable packaging process

Following the implementation of SAVOYE packaging solutions, we conducted a satisfaction survey among our customers. They praised the absence of excess cushioning material. This feedback is a clear signal that we are on the right track.

Tomáš HOFER

Director of Logistics at Notino

Notino

Download the testimony