Hero case study Auchan

The e-commerce division of the Auchan Group improves its customers’purchasing experience with SAVOYE

In 2011 SAVOYE implemented its WMS solution in one of Auchan’s new e-commercewarehouses located in the north of France. It then went on to deploy the SAVOYE solution throughout all its e-commerce logistics sites in France.

Targets

01

Improve customer satisfaction

02

Ensure real-time stock management

03

Devise processes suited to each category of product

Why SAVOYE?

  • For its expertise in retail preparation
  • Its project support in France and abroad
  • A solution to cross-channel sales and the distinctive nature of online sales

Results

99.99% preparation accuracy

+40% productivity in 3 years

Significantly improve qualiy indicators

We have with SAVOYE a quality partnership which allows us to build a dynamic, flexible and agile e-commerce logistics in France to improve the shopping experience of our customers.

Quentin BENAULT

Supply Chain Manager AUCHAN E-COMMERCE

Auchan

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