Why SAVOYE?
Over the past 10 years, Clémence & Antonin has significantly expanded its business. To support its growth, the company has transformed its order preparation processes with the help of SAVOYE.
Clémence & Antonin: meal delivery service for seniors
Experiencing strong growth since its inception, the company opened its logistics depot in Neuville-de-Poitou, in the Vienne, in September 2019 and launched its own production unit in 2022. This unit ensures the production of 145,000 meals per quarter. These developments have
enabled the company to be selfsufficient from production to delivery of meals to our users. At the same time, Clémence & Antonin has also ensured the development of the brand through franchises, with the first agency in Nantes. Four new ones will soon be established, notably in Rennes, Bordeaux, and Tours
Objectifs
01
Improving preparation quality
The previous manual work method caused significant error rates, ranging from 40 to 50 per month. Therefore, it was necessary enhance the reliability of meal preparation.
02
Increasing responsiveness
Menus are customized upon request with several dishes to choose from. In this context, manual preparation can be time-consuming due to unnecessary handling and checks.
03
Supporting growth
Clémence & Antonin's growth ambitions through the opening of new franchises and the increase in meals prepared each day require the implementation of more robust logistical processes.
Results
Customer satisfaction
Speed of execution
Accelerated training
The gains achieved are numerous: our error rate has dropped dramatically, and we're now able to prepare meals more quickly: previously, it took between 45 and 48 seconds to prepare a meal. today, it only takes 28 seconds. Operator training has been cut from 15 days to around five minutes.
Stéphane OMER
Clémence & Antonin CEO